The interior of The Platform 5 pub in Edinburgh

customer service  - our pubs


For all feedback regarding your visit to one of our pubs, restaurants or hotels, please contact our Guest Relations Team using the form on this page or call using 0344 800 6605.

Please note, our Guest Relations phone lines are open from 9.00am to 5.15pm Monday to Friday, and our Sunrise House reception open hours are 8.30am to 5.30pm Monday to Friday. You can also complete our Guest Feedback Form.
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